Last updated: January 2024

Acceptance of Terms

By accessing or using Live Person, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our service.

Use License

We grant you a limited, non-exclusive, non-transferable, and revocable license to use our platform for personal, non-commercial purposes, subject to these Terms of Service.

User Responsibilities

You agree to:

  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Not use the platform for any illegal or unauthorized purposes
  • Respect the privacy and safety of other users
  • Not harass, bully, or harm other users
  • Not share false, misleading, or deceptive content
  • Not attempt to gain unauthorized access to our systems
  • Comply with our Community Guidelines

Prohibited Content

You may not post, share, or engage with content that:

  • Is of a sexual nature
  • Contains harassment, hate speech, or discrimination
  • Promotes violence or illegal activities
  • Infringes on intellectual property rights
  • Contains personal information of others without consent
  • Is spam, advertising, or commercial solicitation
  • Impersonates others or entities

Age Requirements

You must be at least 18 years old to use Live Person. By using our service, you confirm that you are 18 or older. We do not knowingly collect information from minors.

Intellectual Property

The platform and its content, features, and functionality are owned by Live Person and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our service without our permission.

Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and without prior notice. Upon termination, your right to use the platform ceases immediately. We may also remove or disable access to any content that violates these terms.

Disclaimer of Warranties

Our platform is provided "as is" without warranties of any kind. We do not guarantee that our services will be uninterrupted, secure, or error-free. We are not responsible for user conduct or interactions.

Limitation of Liability

Live Person shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability shall not exceed the amount you paid us, if any, in the past six months.

Indemnification

You agree to indemnify and hold harmless Live Person and its affiliates from any claims, damages, or expenses arising from your use of the platform or violation of these terms.

Changes to Terms

We may modify these Terms of Service at any time. Continued use of the platform after changes constitutes your acceptance of the new terms. We will notify users of significant changes via email or platform notification.

Governing Law

These terms shall be governed by and construed in accordance with the laws of California, USA, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected].

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